Features:
The following table summarizes the key functionality of the product:
Reporting:
- Marketing Analytics
- Sales trends
- Case Reports
- Dashboards
- Customer Profiles
- Marketing Automation:
- Multi-Channel Campaigns
- Campaign Wizard
- Email Marketing
- Web-to-Lead Forms
- Lead Management
- Marketing Analytics
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Sales Force Automation:
- Opportunity Management
- Contact Management
- Account Management
- Forecasting
- Quotes & Contracts
- Outlook Plug-In
- Mobile Solutions
- Dashboards
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Customer Support:
- Case Management
- Inbound Email
- Knowledgebase
- Bug Tracking
- Self-Service Portal
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Collaboration:
- Email Client
- Project Management
- Outlook Plug-In
- Mobile Solutions
- Activity Management
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Platform:
- Team Management
- Access Control
- Workflow Management
- Layout Editor
- Custom Fields
- Module Builder
- Module Loader
- Homepage Layout
- Dashlets
- Exchange Apps
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